Effective Date: 01/01/2023
Thank you for choosing BytFort Infotech for your services. Please read our Refund & Cancellation Policy carefully to understand our procedures for refunds and cancellations.
Refund Policy:
- Services Eligible for Refund:
- BytFort Infotech offers refunds for services that fail to meet the agreed-upon specifications or are delivered with major defects.
- Refund requests must be submitted within 7 days from the date of service delivery.
- Non-Refundable Services:
- Custom development work and consulting services are generally non-refundable unless otherwise specified in the service agreement.
- Refund Process:
- To request a refund, please send an email to info@bytfort.com with your full name, contact details, invoice number, and a detailed explanation of the reasons for the refund request.
- Our team will review your request and respond within [Y] business days.
- If the refund is approved, the amount will be processed using the original payment method.
- Refund Exceptions:
- BytFort Infotech reserves the right to deny refund requests if the client fails to provide sufficient information or if the request is made after the specified time frame.
Cancellation Policy:
- Cancellation of Services:
- Clients may request the cancellation of services by sending an email to info@bytfort.com with the subject line “Service Cancellation Request.”
- Cancellation requests must be submitted at least [Z] days before the next billing cycle.
- Cancellation Charges:
- Cancellation requests made within [Z] days of the next billing cycle may be subject to a cancellation fee.
- Cancellation Process:
- Upon receiving a cancellation request, BytFort Infotech will confirm the request and provide details regarding any applicable cancellation charges.
- If the cancellation is approved, services will be terminated, and billing will cease from the next billing cycle.
- Cancellation Exceptions:
- BytFort Infotech may cancel services immediately if there is a violation of the terms of service or if the client engages in any illegal or unethical activities.
Contact Information:
If you have any questions or concerns about our Refund & Cancellation Policy, please contact us at:
- Email: info@bytfort.com
- Phone: 9789280935
BytFort Infotech reserves the right to modify or update this policy at any time without prior notice. It is the client’s responsibility to review this policy periodically for changes.